
These notifications clashed with Facebook's privacy issues, which led to the eventual demise of the Burger King app after only one week. However, this short period allowed time for the campaign to spread; The application was used by over 82,000 users, who deleted nearly 240,000 friends.
Although I named this campaign a "hit", I can't help but have mixed feelings about the campaign. On the one hand, notifying the deleted friends helped BK spread their message virally, but I can't help but wonder whether or not negative feelings developed for the brand by those deleted. Sure, they are sending the message that the "Whopper" is so fantastic that it takes precedence over your actual friends, but I'm not convinced. From a marketer's perspective, I think it's a great strategy. However, from a consumer's perspective, BK went a little too far on this one.
Sources:
http://techcrunch.com/2009/01/14/facebook-blows-a-whopper-of-an-opportunity/
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