During his campaign for Presidential Election, Barack Obama launched his very own facebook fan page (among other social media tools) with hopes of reaching out to a broader demographic. Not only was Obama on Facebook, however, but was everywhere else in social media, too! As one of the first Presidential hopefuls to fully embrace the internet and all it has to offer, Obama saw great benefits and success from doing so. Additionally, nearly 8 million facebook fans and three and a half million twitter followers, the Obama campaign was able to shed the costs that other hopefuls such as Hillary Clinton experienced1.But not everyone succeeds in their attempts to leverage social networking sites; John McCain has a facebook site, but has nowhere near the same following as Obama (only 500,000 fans).
So, how did Obama's campaign succeed? It was innovative, simple, and is constantly updated with valuable information. Further, social networks like his twitter account enables engaging and building relationships with the public. His postings are in first person, seeming sincere and personal. Not only that, but he listens to his fans and the public- a very important tool in social media. In fact, before he went and gave his victory speech, he sent a personalized note to his Facebook fans that read:
“I want to thank all of you who gave your time, talent, and passion to this campaign. We have a lot of work to do to get our country back on track, and I'll be in touch soon about what comes next. But I want to be very clear about one thing... All of this happened because of you.”2What's more is that he remains engaged and active even now after he won the Presidential Election. It takes time and effort to connect with your fans, but Obama has definitely pulled it off.
Sources:
1http://www.timesonline.co.uk/tol/comment/columnists/andrew_sullivan/article3997523.ece
2http://www.marketingmag.com.au/blogs/view/how-social-media-won-obama-the-us-election-865